The usual reasons a code is rejected
- It has expired
- There is a minimum spend the basket has not reached
- It is first orders only
- It applies to full-price items only, and something in your basket is already discounted
- It cannot be combined with another offer already applied
- It is linked to your account, and you are not logged in
- There is a typo, or a trailing space when it was pasted in
That last pair catches more people than anything else. If a code was sent to you personally, log in with the email address it was sent to before you go to checkout, and type the code rather than pasting it.
One code at a time
Most of our codes cannot be stacked. If you have two, try each separately and use whichever gives you the better total.
If you forgot to apply it
Email us before your order ships and we will see what we can do.
- US and Canada: hello@wonderskin.com
- Everywhere else: hey@wonderskin.com
Still not working
Email us the code and we will check the exact terms on it and tell you what stopped it applying. If something is wrong on our side, we will put it right.